PRIVACY POLICY

Updated for Monroy Auto Service

DATA PRACTICES

INTRODUCTION

Welcome to the Monroy’s Auto Service Privacy Policy. This document explains how we collect, use, and protect your personal data when you interact with our service center, website, and digital communications.

GROUNDS FOR DATA COLLECTION

We process your personal information strictly on valid legal grounds. This includes fulfilling our service contracts with you, complying with legal obligations, and pursuing our legitimate business interests in providing top-tier automotive care.

WHAT INFORMATION WE COLLECT?

We may collect personal information such as your name, contact details, email address, vehicle identification number (VIN), service history, and payment information when you schedule an appointment or request a quote.

HOW DO WE USE THE INFORMATION?

We use your information to schedule and fulfill automotive services, process payments, send service reminders, communicate updates regarding your vehicle, and improve our overall customer experience.

RETENTION

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

COOKIES

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can manage your cookie preferences through your browser settings.

We do not sell your personal data. We may occasionally use your information to present you with relevant offers, service specials, or advertisements directly related to Monroy’s Auto Service.

MARKETING

With your explicit consent, we may send you promotional emails or text messages regarding seasonal specials or maintenance reminders. You maintain the right to opt-out of these marketing communications at any time.