Terms and Conditions

Effective Date: May 18, 2026
Business Name: Monroy's Auto Service LLC
Website: Monroyauto.com

1. Agreement to Terms

By accessing this website, submitting your information through our forms, contacting Monroy's Auto Service LLC, or using our services, you agree to be bound by these Terms and Conditions and our Privacy Policy.

If you do not agree with these Terms and Conditions, you should not use our website or services.

2. Services

Monroy's Auto Service LLC provides automotive repair, maintenance, inspections, diagnostics, customer support, appointment scheduling, estimates, and related automotive services.

All services are subject to availability, vehicle inspection, pricing confirmation, and approval by the customer.

3. Estimates and Repairs

Any estimates provided by Monroy's Auto Service LLC are based on preliminary vehicle inspections and may change if additional issues are discovered during diagnostics or repair.

Customers authorize Monroy's Auto Service LLC to perform approved services and repairs on their vehicle.

Additional repairs outside the original estimate will require customer approval before work proceeds.

4. Payments

Payment is due upon completion of services unless otherwise agreed in writing.

Monroy's Auto Service LLC reserves the right to retain possession of a vehicle until outstanding balances are paid in full, as permitted by applicable law.

Accepted payment methods may include cash, debit cards, credit cards, financing providers, or other approved payment methods.

5. Appointment Scheduling and Communication Consent

By submitting your contact information through our website, forms, advertisements, messaging platforms, or scheduling systems, you expressly consent to receive communications from Monroy's Auto Service LLC.

These communications may include:

  • Appointment reminders and confirmations

  • Service updates

  • Repair estimates

  • Customer support communications

  • Follow-up messages

  • Promotional offers and marketing communications

Communications may be sent via:

  • SMS text messages
  • Phone calls
  • Email
  • Automated messaging systems

SMS Consent

By providing your mobile phone number, you consent to receive SMS text messages from Monroy's Auto Service LLC regarding appointments, services, updates, and promotions.

Message frequency may vary.

Message and data rates may apply depending on your mobile carrier plan.

Consent to receive SMS messages is not a condition of purchase.

To opt out of SMS communications at any time, reply:

  • STOP to unsubscribe
  • HELP for assistance

You may also contact us directly to request removal from our communication lists.

6. A2P Messaging Compliance

Monroy's Auto Service LLC complies with applicable A2P 10DLC messaging requirements, carrier regulations, and consumer consent standards.

We only send SMS communications to users who have provided express consent through:

  • Website forms
  • Lead forms
  • Appointment requests
  • Customer intake forms
  • Direct customer interactions
  • Other documented opt-in methods

We maintain records of consent where required by law and carrier policies.

We do not sell, rent, or share SMS consent data with third parties for marketing purposes.

7. Privacy

Your use of our services is also governed by our Privacy Policy.

We may collect personal information including, but not limited to:

  • Name
  • Phone number
  • Email address
  • Vehicle information
  • Service history
  • Communication preferences
  • IP address and website usage data

Information is collected for operational, customer service, scheduling, marketing, and legal compliance purposes.

We implement reasonable safeguards to protect customer information.

8. Marketing Communications

By opting into communications from Monroy's Auto Service LLC, you acknowledge that you may receive occasional marketing or promotional messages.

You may opt out of marketing communications at any time by:

  • Replying STOP to SMS messages
  • Clicking unsubscribe links in emails
  • Contacting our business directly

Opting out of marketing communications does not prevent us from sending transactional or service-related communications.

9. Website Use

Users agree not to:

  • Use the website for unlawful purposes
  • Attempt unauthorized access to systems or data
  • Submit false or misleading information
  • Interfere with website functionality or security

Monroy's Auto Service LLC reserves the right to restrict access or terminate use for violations of these Terms.

10. Third-Party Services

Our website or systems may integrate with third-party services including payment processors, CRM systems, communication providers, analytics tools, or scheduling platforms.

We are not responsible for the practices, policies, or operations of third-party providers.

11. Disclaimer of Warranties

Services and website content are provided on an "as is" and "as available" basis.

Monroy's Auto Service LLC makes no guarantees regarding uninterrupted website availability or error-free operation.

Any warranties related to vehicle parts or repairs may be subject to manufacturer or supplier terms.

12. Limitation of Liability

To the maximum extent permitted by law, Monroy's Auto Service LLC shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our website or services.

13. Indemnification

Users agree to indemnify and hold harmless Monroy's Auto Service LLC, its owners, employees, contractors, and affiliates from claims, damages, liabilities, and expenses arising from misuse of the website or violation of these Terms.

14. Changes to Terms

Monroy's Auto Service LLC reserves the right to modify these Terms and Conditions at any time.

Updated versions will be posted on our website with the revised effective date.

Continued use of our services after updates constitutes acceptance of the revised Terms.

15. Contact Information

For questions regarding these Terms and Conditions, communications, or privacy practices, contact:

Monroy's Auto Service LLC
Website: MonroyAuto.com

Monroy Auto Service Logo

Trusted Auto Repairs & Maintenance You Can Rely On

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GET IN TOUCH

Phone:
Call at: 737-318-5438

Hours:
Availability is 9 AM – 5:30 PM, Mon–Fri
9 AM – 2 PM Saturday
Sunday CLOSED

Mailing address: 118 Speckled Belly Bend, Uhland, Texas 78640

Copyright © 2025 Monroy Auto Service. All Rights Reserved.